frequently asked questions

When can I check-in?

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Check-in after 14h00

Check-out no later than 10h00

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Can I book my event there?

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Yes! We love functions.

Contact Hanlie on 083 303 1670 to arrange a viewing.

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Can we smoke on our boat?

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No, all rooms are strictly non-smoking (safety hazard)

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How do I confirm a booking?

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All bookings are confirmed with proof of full payment.

Should a reservation remain unconfirmed, Mount Noah Lodge reserves the right

to release the reservation.

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Reception hours : 08h00 – 17h00

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Different hours can be arranged in advance

After hour number: Hanlie 083 303 1670

Payment and Cancellation

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Full settlement secures a reservation – this is non-refundable.

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How do I pay?

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Payments can be made electronically into our bank account. Banking details to be provided.

Eft, card or cash, no virtual credit card

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Kindly use your booking name/invoice number/reservation number as a reference for payment

and e-mail proof of payment to bookings@mountnoah.co.za

For your safety we have a few dock rules

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All guests use our facilities at own risk

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We cannot accept responsibility for any injuries, accidents, theft or damages occurred whilst utilizing these facilities

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For your safety

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Please be careful when moving around on boats

Surfaces are slippery when wet

Ensure a firm grip when walking around on boats

Children must be supervised at all times

Dock rules

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To preserve our wooden boats, no high heeled shoes are allowed on or in boats

Strictly no smoking in boats

in case of fire

Abandon ship and meet at allocated safety spot

In case of heavy storms or lightning scares

We reserve the right to vacate all yachts for the duration of a storm

In case of flooding

Do attempt to sail your way out of it. Follow normal evacuation procedure.

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Terms & Conditions

All rooms are strictly non-smoking

Rates

Rates are subject to availability and fluctuations. All rates are per night on a unit basis or as otherwise indicated.

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Reservations

No reservations are confirmed without proof of full payment

Should a reservation remain unconfirmed, Mount Noah Lodge reserves the right

to release the reservation.

Arrival & departure

Reception hours:

08h00 - 17h00

Different hours can be arranged in advance

After hour numbers:

Hanlie Warrington (Owner) 083 303 1670

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Check-in after 14h00

Check-out before 10h00

Payments

50% Deposit confirms a reservation-this is non-refundable

Balance to be paid 7 days before checking in

Payments can be made electronically into our bank account. Banking details to be provided .

​​Eft, card or cash, no virtual credit card

​​

Kindly use your booking name / invoice number / reservation number as reference for payments and e-mail proof of ​payment to bookings@mountnoah.co.za

Cancellation policy

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In the event an in-house guest checks out prior to the guaranteed departure date, Mount Noah Lodge reserves the ​right to charge for the full duration of the original booking unless the room is resold for the remainder of the stay.

"NO SHOW POLICY"

"No-Show" on the first night will lead to automatic cancellation of the reservation and the loss of full payment.

Bookings@mountnoah.co.za | +27 83 303 1670 | Oudtshoorn 6620

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